Representatives of QPR1st, the Loyal Supporters Association (LSA) and disabled supporters recently met with club operations manager Jenny Winstanley and safety officer Jim McNeil to talk about issues including stewarding at Loftus Road.
It was a good meeting with the two club representatives being very open about the challenges of improving stewarding at the stadium; while at the same time we recognise the general standard of stewarding is better than it was several years ago.
One issue raised by supporters was recent publicity around an incident where supporters were badly treated by stewards. The case was taken up by the Football Supporters Federation, to which QPR1st is affiliated.
The incident took place several years ago and Jenny and Jim said that stewarding company was no longer providing stewards at QPR. The club now has a different stewarding company.
At the end of each season they review how the stewarding company has performed. They have a detailed view on how stewards are operating in each part of the ground and are able to ask for improvements where they are needed.
If you have any issue with actions by stewards, let the club know, or tell us and we will pass them to these two officers for action.