Back where we started minus the odd 200M

QPR’s relegation from the Premier League is very disappointing – but not surprising. 

The Trust believes the club needs to get the basics right if it is to ever see sustained success – and is asking for a meeting with club chairman Tony Fernandes to talk about the future.

We thank all those at the club – on the pitch and off – who have worked hard to keep us in the Premier League. But, we have just not been good enough.

The Trust believes the club needs a coherent plan for its development.  We would like to meet with the chairman, Tony Fernandes to find out what his plans are.

Supporters want to know what is going on at our club. Supporters have passionately and loyally followed the team throughout this season – and deserve more than tweets from the chairman and brief statements on the club website.

We have been relegated for the second time in three years. The playing squad needs radical rebuilding. Will we have the team management in place that can do that?

At the same time the club is in debt; we may face Financial Fair Play sanctions; and the club is without a chief executive or permanent chief coach. The promised training ground seems to have made little progress and the club has gone silent on the proposed new stadium.

On top of that supporters still have had no indication of season ticket prices for next year when in years past many have already renewed by now for the following season.

It is not unreasonable for supporters to ask “what is going on”. Yet, there has been no fans’ forum this year – an opportunity for supporters to put questions to the club. A meeting of senior board members with supporter organisations is long overdue.

 Our view of getting the basics right includes:

A coherent financial plan; so the club avoids future penalties and managers are clear about the money they have to spend – not the boom and bust we have seen in recent years

A system and the right people in place to strengthen the team – developing young players and feeding them into the first team, and effective scouting and selection  of up and coming players to join the club

Developing a style of play, a philosophy – something that clubs like Swansea and Southampton have done successfully; a consistent approach that allows players and coaches to build team spirit, strength in depth, and sustainable success on the pitch

Involving supporters – the club’s greatest asset.

Posted in All News, QPR1st

Improving stewarding at Loftus Road

Representatives of QPR1st, the Loyal Supporters Association (LSA) and disabled supporters recently met with club operations manager Jenny Winstanley and safety officer Jim McNeil to talk about issues including stewarding at Loftus Road.

It was a good meeting with the two club representatives being very open about the challenges of improving stewarding at the stadium; while at the same time we recognise the general standard of stewarding is better than it was several years ago.

 One issue raised by supporters was recent publicity around an incident where supporters were badly treated by stewards. The case was taken up by the Football Supporters Federation, to which QPR1st is affiliated.

 The incident took place several years ago and Jenny and Jim said that stewarding company was no longer providing stewards at QPR. The club now has a different stewarding company.

 At the end of each season they review how the stewarding company has performed. They have a detailed view on how stewards are operating in each part of the ground and are able to ask for improvements where they are needed. 

 If you have any issue with actions by stewards, let the club know, or tell us and we will pass them to these two officers for action.

Posted in All News, Community

What have the major political parties promised to do for fans?

What have the major political parties promised to do for fans? Supporters Direct round up their promises here:

Posted in All News, Community

The QPR Pledge – Andy Slaughter signs

Election candidates are starting to sign the pledge to support QPR staying in west London. Andy Slaughter, standing in Hammersmith and Fulham, and the area’s MP in the last parliament, signed up yesterday and confirmed this to us .

Frustratingly, details of the QPR board’s proposal to move to Old Oak, and issues such as the ownership of the stadium, remain under wraps.  QPR1st would like to see more information and also more involvement by supporters and the community in the proposals.

 QPR1st believes it is good to see support from local politicians for the principle of QPR remaining in west London.  After the election we expect to meet the incoming local MP to discuss the stadium plans.

 The club is encouraging supporters to contact candidates in west London to ask them to sign the pledge and has devised an on-line system to help supporters to do it.  Here is a link to further information

Posted in Community, QPR1st

Story of QPR reaches Kilburn and Brentford

 More screenings of the new film about QPR and its supporters have been scheduled for Kilburn and Brentford.

 More information on the film, partly funded by QPR1st, is here               

Tricycle Cinema, Kilburn – Book Tickets from the Tricycle website

Date: Tuesday 5th May 2015

Time: 7.30pm

Price: £8.50

Box office: 020 7328 1000

Venue info: 269 Kilburn High Road, London NW6 7JR, 020 7372 6611


Watermans, Brentford – Book Tickets from Watermans website

Date: Thursday 7th May 2015

Time: 7.30pm

Price: £9 (£8 Concession) 

Box Office: 020 8232 1010

Venue info: Watermans, 40 High Street Brentford TW8 0DS, 020 8232 1019

 Both screenings will include a short introduction followed by a Q&A with the film makers. Please arrive early to start promptly at 7.30pm. The film is 63 minutes long.

Posted in Community, QPR1st

Football – What the political parties say

With most General Election party manifestos now published, we can see what the parties say about football in England.
QPR1st supporters’ trust welcomes Labour’s manifesto commitment to increase the influence of supporters.

Labour’s manifesto says:
“Football clubs are an important part of many people’s identity and sense of belonging. They are more than just businesses. But despite their importance in the lives of their members and supporters, too often there are no effective means for fans to have a say in how their clubs are run.

“Labour will provide the means for supporters to be a genuine part of their clubs. We will introduce legislation to enable accredited supporters trusts to appoint and remove at least two of the directors of a football club and to purchase shares when the club changes hands. We will also review the role of fan participation in other sports.

“We will ensure the Premier League delivers on its promise to invest five per cent of its domestic and international television rights income into funding the grassroots.”

The Conservative Party manifesto mentions football with a commitment to improve community sports facilities including building artificial football pitches in 30 English cities.

The Conservatives, Labour and the Greens want to see more sport in schools.

The Liberal Democrat and UKIP manifestos are silent on the issue.

Posted in Community

Family Stand Survey

The club are running a Survey to provide feedback regarding the Family stand. The survey is set to run until 17th February. Everyone with an interest in the Family stand is encouraged to take part even if you don’t currently use this section of the ground

QPR news item regarding the Survey


Posted in All News, Community

Matchday Operations Meeting Minutes

The club responds to matchday safety issues

A meeting took place recently between representatives of supporter groups and the club to talk about matchday safety issues.

We asked people for questions before the meeting and these, along with other questions, were put to the club.

The club and police representatives treated all the questions and comments seriously and seemed to be aware of many of the issues raised and to be doing their best to bring improvements.  It was a very useful meeting.

 These are the minutes of the meeting.

 Minutes of the Fan Group Meeting – Operations


  • Jenny Winstanley – Operations Manage
  • Jim McNeil – Saftey Officer
  • Jason Taff-Evans – Football Intelligence Officer
  • Andy Rees – Customer Services Manager / Supporter Liaison Officer
  • Jordan Hayes – Fan Engagement Assistant
  • Jeremy Gardner – QPR1st
  • Paul Moore – DSA
  • John Reid – LSA
  • Steve Sayce – IndyRs


Someone was ejected from the Ellerslie at the Arsenal game and had his membership card taken from him.  I think he may have had a meeting with the club so may well have been “read his rights” but that has raised questions among other supporters. Do stewards have the right to take property from supporters?

JM – A fan was ejected from X Block at the Arsenal game for winding up Arsenal fans. He was thrown out at half-time and then his son tried to intervene. Both were thrown out and given a 3 game ban. After a meeting with his son, the 3 match ban was lifted. This is a fine example of the club having to react if others react, and in X block there is always a reaction. Stewards are not in house, they are agency staff and work at other London venues, finding consistency is key. Previously the club did employ their own stewards who weren’t up to scratch.

 JW – Stewards are able to confiscate anything that contravenes Ground Regulations, for example alcohol. Tickets also remain the property of the club.

 Jason – The police have made fewer arrests at QPR this season than any other London club. In fact, the level of arrests is on par with most League 1 & League 2 teams. There have also been the least number of ejections than any other London club, and the most refusals at the turnstiles. Police have only been in the ground twice all season, at the Man Utd game and at the Crystal Palace game due to intelligence. Police will also be at the QPR v Chelsea match in April. There have also been less pyrotechnics thany any other London club with just two all season.

 Getting out of Loftus Road. Why aren’t stewards controlling the crowds as they leave at the end of the game? I have to wait to avoid the crush!

 Can I ask why it’s only the corner of X block that stewards come out along Ellerslie and the school end for a corner etc. I think I understand why they do but why not the whole ground? I’ve heard complaints that when asked to move (when a corner is taken) so a fan can see the game; the stewards literally stand their ground.

 JM – I stopped getting letters from the FA since the stewards running out from R block as linesman no longer get abused when the ball goes out for a throw in.

 JW – Stewards will be debriefed to listen to the fans more and sit down if in the way. Each steward has a number on them, so please inform us via the text number if this issue continues. The exit situation is controlled in an emergency, but not when it’s not an emergency. This will be looked at.

 JW – Any incidents fans can report to the text number which is displayed on the big screen and will be pushed out more publically. (07557435421).

 Away supporters in home areas

 The perception is that this is growing, is causing increasing agro, and increasing risk to safety.

 How did an Arsenal fan get into X block? The reason I know is he had an Arsenal top on! Some believe this is made easier through Viagogo.  Can a different system be used in future seasons?

 What is the current status with Viagogo? How long does the current relationship / agreement have to run? It doesn’t feel that the policing of away fans in home areas is being managed very well for big games. How does the club propose to address this given the arrangement with Viagogo?

 JW – Viagogo gives the club the ability to track the fans who have purchased tickets through them and then remove them from the ground should they be sitting in the wrong end. The issue is quite often overseas away fans, and therefore the club makes the best attempt possible to relocate these fans into the away end. Social media is monitored a lot on a matchday. The issue is also made worse by members who sit in the home end buying tickets for their mates. If these members are consistently doing it they will get banned. 20 were ejected at the Arsenal match.

 AR – Viagogo’s contract is up for renewal at the end of this season. The club is currently reviewing this commercial area.

 Away supporters’ area

Does this have to be where it is – why not at the School end of the Ellerslie?

 JW – The current position of the away end in the Upper School is ideal and you can’t get from one stand to another, therefore the Upper School has separate entrance and exits from the Lower School where QPR fans are situated. The club used to give both the Upper and the Lower (3000 tickets) but now gives just 1800 to away fans. Happy to have a separate meeting around terracing / safe standing in football if fans so wish.

 Loftus Road issues

What are the rules about going to the Blue and White bar after the game from other parts of the ground.

 JW –  The club will have conversations about the rules regarding the Blue & White Bar. If there are any issues please ask to speak to a supervisor and this will go through to the control room.

 We would like to bring to your attention how frustrating it is to get to our seats in the upper loft on match days. Last Saturday although in the queue at our gate by 2.50pm we didn’t get to our seats until 3.05pm. Unfortunately, this quite often happens and we would like to know WHY we can’t gain entrance though the Loftus Road turnstiles

In regards to the entrance/exits of the Upper Loft the club acknowledges how difficult this is, and the IN entrance is calculated through P&S factors systems. Each ticket is set for certain zones, and the system doesn’t allow fans to enter through the wrong turnstile.

 Exit from the Upper Loft at the end of a game is often queued and crowded. What provisions have been put in place in the event of an emergency?

JM – Looking into the possibility of doing a test evacuation in the Upper Loft. May leave flyers on seats for those it will affect. There is a camera which is monitored in the control room to ensure of no overcrowding. The club may conduct undercover operations in there to make sure stewards are directing fans better.


 This is not a stadium thing, of course, but the number at White City is growing.  At the Spurs game they standing between the pillars at the station entrance, effectively reducing the crowd coming through to single files. That can’t be right!

Is the club of aware of the blatant ticket touting, sometimes very close to the box office, on big matchdays?

 Jason – To catch a ticket tout you have to catch the tout, the ticket, the cash and the buyer, and these are often spread out in different locations. You roughly have around a 5% chance of catching the tout, and therefore the operation to catch them would cost the club a lot of money. Most touts aren’t just QPR based, they will be at various grounds around London. Going forward, Transport police will try to disrupt them a lot more, and move them on if they don’t catch them. Jason assures there will be a presence of police for the Everton game on Sunday.

JW – Fans can report any incidents to the text number (07557435421). The club have enforced what is our property more, however touts often stand just off of camera.


 Drug taking at away games

 JM – The club can take action and stop them from getting tickets. Can also ban them from home games if this happens.

 Jason – My spotters will look at this and ban those who do.

Posted in Boardroom, Community, QPR1st

R’s Story further screenings

Please find details of further screening tour dates for the film R’Story:


Gate Cinema W11              Mon 30th                       7pm
Crown & Sceptre W12      Sun 12th APR                11am             Donation of £3 at door
Springbok W12                   Sun 12th APR                4 & 5.30pm   £3 – buy tickets at pub

Posted in Community

GLA says clubs building new stadiums should pay the living wage

Clubs planning to build new stadiums as part of regeneration projects should pay the London Living Wage to all stadium employees, according to a charter set to be agreed by the Greater London Authority tomorrow (Wednesday).

This comes three months after QPR1st and others called on the club to commit itself to paying the Living Wage to staff and contractors. The club rejected the call.

Mayor of London Boris Johnson, who takes over control of planning for the Old Oak regeneration next week, is a big supporter of the London Living Wage, and made the announcement of its increase to £9.15 an hour in November.

He said: “It is extremely encouraging to see companies both large and small recognising the benefits of fair remuneration. The London Living Wage rewards hard working Londoners for their valuable contribution to the productivity and growth of this city’s economy.

“It is a win-win scenario for the workforce and employers alike.”

But not at QPR, apparently. At a time when the club should be trying to win friends and influence people, it seems strange to be so obdurate on this issue, which has cross-party support.

The charter is part of a report prepared by Conservative and Labour members of the GLA’s Regeneration Committee.

It looks at the positive record of stadium-led developments in London and makes a number of recommendations.

The charter says football clubs and relevant local authorities seeking to develop a stadium- led regeneration scheme should commit to measures including:

  • a skills and employment strategy to prepare and upskill local communities in order that they can access the new jobs.
  • paying the London Living Wage to all stadium employees.
  • supporting the Mayor’s housing targets including having both family and social rented affordable housing.
  • consulting with a diverse range of local community and stakeholder groups to identify effective uses of the stadium scheme as a community asset.

The report, to be discussed by the GLA regeneration committee tomorrow is here:

Posted in All News, Boardroom, QPR1st

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